Identify your tap valve or shower cartridge

We can help identify your tap or shower part. Just send us a photograph of the part that you need with as much information as you can provide in the form below (see our photo guide below the form).

A member of our experienced sales team can quickly help you identify the part that you need and assist you in finding the correct replacement.

Identify Valves & Cartridges

    How to identify your tap or shower cartridge and replace it

    Identify Quarter turn valve

    TIP

    To count the number of teeth on a cartridge make a mark on one of the teeth with a pen and count round, or take a photo and enlarge it to help count.

    Please email us a photo as shown and the following information:

    1. Number of teeth on spline
    2. Minimum length in mm
    3. Diameter of middle thread
    4. Diameter of the base
    Identify Compression (washer) valve

    TIP

    Please ensure valve is fully wound-up to measure the minimum length

    Please email us a photo as shown and the following information:

    1. Number of teeth on spline
    2. Minimum length in mm
    3. Diameter of middle thread
    4. Diameter of black washer
    Identify Plastic cartridge

    Please email us a photo as shown and the following information:

    1. Main body diameter
    2. Total length in mm
    Identify Thermostatic shower cartridge

    Please email us a photo as shown and the following information:

    1. Total length in mm
    2. Distance between each black ‘o’ ring
    3. Diameter of the ‘o’ ring
    4. Please confirm if the cartridge is push or screw fit?